How Can I Reach Technical Support?

March 12, 2019

Technical support is available 24 x 7 during any conference call by dialing either 00 (sub conference with operator that participants can’t hear) or *0 (operator joins entire conference call).<br><br>Support is also available 24 x 7 when not in conference at 1-866-263-8503 or +1-706-643-1037.<br><br>You may also open a <a href=”https://www.broaddata.com/contact-us/support-ticket/” target=”_self”>Support Ticket</a><br><br><strong>Before A Meeting</strong> – […]

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Do I Need A New Conference Code and Leader PIN # Every Time I Start A Conference Call?

March 12, 2019

No. Once you have signed up and received your Conference Code and Leader PIN #, they will remain the same every time you start a conference. Your dial-in number(s) are also permanent.

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Do I Need To Schedule Or Make A Reservation To Start My Reservationless Audio Conference Call?

March 12, 2019

Our system is completely automated. Your meeting room is always available – no reservations required. Once you have an account, you can conference anytime, anywhere. Just inform your participants of the time, day and dial-in information.

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What Happens If I Can’t Remember My Leader PIN # When I Am Starting A Reservationless Conference Call?

March 12, 2019

After entering an incorrect Leader PIN three times, you will be transferred to an operator for assistance.<br><br>Technical support is available 24 x 7 during any conference call by dialing either 00 (sub conference with operator that participants can’t hear) or *0 (operator joins entire conference call).<br><br>Support is also available 24 x 7 when not in […]

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What Happens When Either I Or A Participant Enters The Wrong Conference Code When Starting/Joining A Reservationless Conference Call?

March 12, 2019

After entering the incorrect Conference Code three times, you will be disconnected. Please confirm your Conference Code and try to join your conference again.<br><br>Technical support is available 24 x 7 during any conference call by dialing either 00 (sub conference with operator that participants can’t hear) or *0 (operator joins entire conference call). <br><br>Support is […]

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Will Mute All Participants Continue To Work For Participants Who Join My Call After I Execute The Command?

March 12, 2019

Yes, participants that join the conference after you complete the group mute command will be muted.

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Where Can I Get A List Of Available Reservationless Audio Conferencing Phone/Keypad Commands?

March 12, 2019

See our <a href=”https://www.broaddata.com/wp-content/uploads/2010/06/BroadData-Audio-User-Guide.pdf” target=”_blank”>Reservationless Audio Conferencing User Guide</a>

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Can I Record My Reservationless Audio Conference Call?

March 12, 2019

Yes.  You can record a phone conference at any time by pressing *2 on your touchtone phone while within the conference.  For complete details visit our Recording & Playback page

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How Can I View A List Of International Dial-In Numbers?

March 12, 2019

Go to https://www.broaddata.com/international  

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What Are My International Participant Audio Conference Access Options?

March 12, 2019

Review our Five Simple Way To Connect International Participants

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