Audio Conferencing is a valuable tool used by businesses of all sizes. Sadly, many businesses look for low-cost or so-called “free” VoIP-based (Voice over Internet Protocol) conferencing services. In addition to customer service and support, the major issue businesses have with these types of solutions is the quality of the audio.
Low-quality audio can mean several different types of problems, including:
- Static in the background and poor call clarity.
- Problems hearing people talk without shouting.
- Problems with people talking too loudly.
- Problems with background noises and sounds.
- The reliability of the call—i.e., dropped calls, problems connecting, and so on.
Each of these problems can directly impact your business. You can experience the embarrassment of having to apologize for problems because of the VoIP service you selected. You could lose current and potential business clients and customers. You could even hurt your reputation in your industry.
As you can see, using a reliable audio conferencing service that provides trouble-free and clear audio is essential. We invite you to continue reviewing the following infographic to learn more about why audio quality is so important.
Afterward, please feel free to contact BroadData to “hear” the difference in quality by requesting a free trial of our service.
