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Open A Support Ticket
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Support Ticket
Support Ticket
Open A Support Ticket
Please complete the form below to open a support ticket. Your ticket will be reviewed upon receipt and we will call or email you ASAP. You will also receive a confirmation email with your Support Ticket number and information. Please feel free to reply to that email if you have any additional information at that time.
STEP 1 - TICKET TYPE
TYPE OF SUPPORT TICKET
*
Select
Billing
Customer Service
Technical Support
Product Features
Add New User (To Existing Account)
Change User Name (On Existing Account)
Deactivate User (On Existing Account)
IS YOUR BROADDATA CONFERENCING SERVICE CURRENTLY WORKING PROPERLY?
*
Yes
No
DO NOT CLICK SUBMIT - Click
HERE
to Add a New User to an existing account.
DO NOT CLICK SUBMIT - Click
HERE
to Change the Name on a User on an existing account.
DO NOT CLICK SUBMIT - Click
HERE
to Deactivate a User on an existing account.
STEP 2 - CUSTOMER, USER & CONFERENCE CODE INFORMATION
YOUR NAME
*
First
Last
YOUR EMAIL ADDRESS
*
YOUR CONTACT PHONE NUMBER
*
CUSTOMER NAME
*
Enter Businesss Name On Your Existing BroadData Account
ACCOUNT NUMBER
Your BroadData Account Number (if you know it)
YOUR BROADDATA CONFERENCE CODE
YOUR BROADDATA TOLL-FREE DIAL-IN NUMBER
STEP 3 - DESCRIBE QUESTION OR ISSUE & SUBMIT
TYPE DETAILS ABOUT YOUR REQUEST
Upon SUBMIT we will send you an email confirmation with your Ticket # and additional information.
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