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Home » Product Support » Operator Assisted Audio Conferencing Support » Operator Assisted Audio Conferencing FAQ

Operator Assisted Audio Conferencing FAQ

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What Is Operator Assisted Conferencing?

Operator Assisted Conferencing is used for audio conferences that are very large or need special attention. Conference operator(s) are available to answer and place dial-in participants into conference, place calls to domestic and/or international dial-out participants, conduct roll call (optional), kick off call and remain online for the duration of the call. Q&A and Polling are also available.

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Why Would I Need Operator Assisted Conferencing Services?

There are several reasons why an operator assisted conference is sometimes necessary. Large-scale or high profile events such as IR calls, board of director meetings, and complicated conferences often need the special services provided with Operator Assisted Conferencing. Also, if your conference has the potential to exceed 125 participants, then an operator assisted conference is required.

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What Features Do You Offer On Your Operator Assisted Audio Conferencing Service?

BroadData Operator Assisted Conferencing offers a robust set of features and benefits. If you have feature questions please call us at 1-877-321-2255 or contact us and someone will call you right away.

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How Do I Sign Up For BroadData Operator Assisted Conferencing Services?

Simply go to our online signup page for BroadData Operator Assisted Conferencing Services and fill in the form or call us at 1-877-321-2255. Remember there are no sign up or monthly fees, pay only for the cost of usage.

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How Does A Typical Operator Assisted Conference Call Work?

Learn more about a typical BroadData Operator Assisted Conference Call. If you have additional questions please call us at 1-877-321-2255 or contact us and someone will call you right away.

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How Do I Schedule An Operator Assisted Conference Call?

If this is your first time reserving an operator assisted conference with BroadData, call us at 1-877-321-2255. Once your account is established, we will provide you with a dedicated, permanent support team to assist you with scheduling and coordinating any type of operator assisted call. You can also schedule operator assisted calls via email or by using our online scheduling form

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How Far In Advance Do I Need To Schedule An Operator Assisted Conference Call?

Twenty-four hour advanced notice is requested when reserving an operator assisted conference to ensure availability. Shorter time frames work on most occasions.

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What Pre-Conference Support Is Available For An Operator Assisted Conference Call?

Our experienced conference specialists are available to help you develop a successful event strategy and can handle all technical aspects of setting up the conference. Final details can be discussed during a private pre-conference with the operator and your conference call speaker(s). The operator can also read a pre-planned script or play a pre-recorded file before or during your conference.

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Do You Offer Other Audio Conferencing Services That Are Automated (Not Operator Assisted)?

Yes, we offer a complete suite of audio conferencing services (reservationless, automated and operator assisted) as well as web conferencing services.

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